We get this one a lot. A client wants us to design their software but they don’t think we need to involve their users in the process because they say “I’m a user – so if I like it and I can use it, my users will too.”
In this fantastic interview, Elon Musk breaks down a 5-Step Process that we feel should be applied to designing and developing software.
UX Team looks at specific ways we would make the Microsoft Teams user experience better with features such as a “You’re Muted!”, “Call Selected People”, “Links”, and more.
UX Team looks at specific ways we would make the Spotify User Experience better. Most of it has little to do with the User Interface design — but all of it has to do with the User Experience
Not only do people confuse Focus Groups with Usability Testing but many also confuse User Feedback and even QA Testing with Usability Testing.
We don’t want to look like we’re picking on Google – but this UX Fail is actually costing businesses hundreds, if not thousands, of dollars each month.
Much the way a prosecutor presents evidence to help a jury reach a verdict, we as designers must present the evidence to support our designs recommendations. However, even if you have ample evidence, you still need to present the evidence in a clear, easy-to-understand manner otherwise you may not win your case.
The design of the 2016 Volvo XC60 dashboard display clearly did not get the meticulous scrutiny it deserved because, when it comes to usefulness and usability, the dashboard readout design fails miserably.
If you’ve ever uploaded a video on YouTube, you may have found it difficult to find that video in your YouTube account later on after you’ve uploaded it. Google “Where are my YouTube Videos?” and you’ll find that this is not a unique ‘user issue’.
“When everything appears important, nothing is important”. This quote still repeats in my head everyday — and for good reason.
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