Since FSOL had not been redesigned in 11 years, it was time to take a hard look at exactly how the application was and was not being used. After carefully analyzing the usage data, UX Team began shadowing different private foundation users onsite at their offices. Once all user shadowing sessions were complete, UX Team compiled all the results and presented our findings and recommendations to our client.
After designing a new site map structure and iterating through several wireframes, UX Team created a responsive, mobile-friendly prototype of the entire application. This prototype was then used to not only gather insights into its usability with end-users but as a guide for the development team to build the application.
After iterating through several wireframes UX Team created a new map site and a responsive, mobile-friendly prototype of the entire application.
We converted the mockups into a code-based HTML-CSS web app and then to ember.
Foundation Source’s commitment to enhancing user experience led to a comprehensive redesign of their software product, FSOL. Through meticulous analysis of usage data and onsite shadowing of private foundation users, UX Team gathered invaluable insights to inform the redesign process.
The result—a responsive, mobile-friendly prototype—serves as a testament to their dedication to meeting the evolving needs of clients, streamlining foundation management tasks from donation requests to tax preparations with efficiency and ease.
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